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Learn more about how you can solve complex problems through service design thinking
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Article
A 5-Stage Journey to Spark, Cultivate, and Evolve the Creator Economy
The Creator Economy thrives on a five-stage journey. Creators begin by igniting a spark with unique ideas, then experiment with formats to build a community. They cultivate their skills and audience before empowering others and embracing democratization. Finally, creators evolve by monetizing and adapting to ensure their creative spark continues to thrive.
Article
Future-Proof Design Beyond Functionality
Designing good products that do good
Article
Shining Light on Deceptive Designs: Countering Dark Patterns with Bright Patterns
Bright patterns prioritize transparency and user empowerment, countering dark patterns by fostering trust, clarity, and positive user experiences
Article
Fun and Learning Combined: Exploring the Slow Food Movement with a Board Game for Kids
Discover the Slow Food movement and promote sustainable, responsible food choices through an engaging and educational board game.
Article
Tech Solutions for Global Sustainability
Reflection of 2023 World Peace Forum in Busan
Article
ABC of Service Design in Hospitality and Tourism
I want to share my experiences by explaining in a simple A-Z format how hotel employees design & deliver exceptional service, providing a level of luxury treatment that guests don't typically receive at home or in other star category hotels.
Article
How service design tools can facilitate business ideas development: Learning from Startup Weekend
Drawing insights from the Busan Expo2030 Techstar Startup Weekend, this article discusses challenges faced by participants and proposes the creation of a service design toolkit to enhance startup ideation.
Article
How businesses can give back to the society: CSR, ESG, SDG
Introducing the concept of Corporate Social responsibilities (CSR), Environmental, Social, and Governance (ESG), Sustainable Development Goals (SDGs), and Triple Bottom Line.
Article
Discovering Biodesign for Sustainable Fashion Part:1
Brief update on students project related to Biodesign for Sustainable Fashion. As a work in progress it involves collecting various design concepts to promote Sustainable Fashion through Biodesign.
Lecture
Hostile Design & Defensive design in public spaces
Presentation material in English with Korean Annotation
Article
Design and Sustainable Development
Reflection from the KASD 2022 Summer Conference
Article
Design Thinking is not a recipe, but Design Sprint is.
Design sprint vs. Design Thinking
Lecture
Design Innovation Process (디자인 혁신 프로세스)
Presentation material in English with Korean annotation.
Article
The Design Thinking Process for Innovation
Introducing Design Thinking process models from IDEO, d.school, Nielsen Norman Group, Design Council, and more.
Article
Two Thinking modes in Design: Divergent vs. Convergent thinking
Learn the differences, when to use each thinking mode, and how to develop creative thinking skills.
Article
Service blueprint or User research? Which one comes first?
Find out what you should do first - service blueprint or user research.
Article
Do this when you first draw a service blueprint
Creating a service blueprint could be overwhelming. Here are some tips.